ZIS Registry Service: Creates an integration, stores the workflow definitions and other resources for your integration.ZIS provides the following services to support this functionality: Event-driven data flows can be bi-directional, either from Zendesk to an external system, or vice versa. It listens for an event in one system, and responds by taking action in another system. Provides a common user experience across different integrationsĪt the core of ZIS is a workflow runner.Leverages new features and enhancements to the ZIS platform as they’re rolled out.Reduces the need for externally-hosted middleware thereby reducing the cost and effort of managing the infrastructure an integration is hosted on.A quicker and easier process to develop integrations.This can include data synchronization between Zendesk and external systems, providing a backend (business logic) for Zendesk apps, or triggering automated workflows in another system.īuilding an integration with ZIS provides the following benefits: Zendesk Integration Services (ZIS) is a group of services that simplify building and running an integration for Zendesk.
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